Sharepoint Insight by Namwar Rizvi

Sharepoint Tips, Tricks and inside knowledge from real world experience by Namwar Rizvi

User Profile Import is not updating changes in Manager property of Active Directory

Posted by namwar on May 25, 2009


Some of you might have experienced an issue that if you update manager  property of any user in Active Directory, it does not get reflected in SharePoint Profile Import. This issue has been identified as a bug in Profile Import and can be fixed by Installing Service Pack 1 of MOSS/WSS.

The reason behind this bug is that SharePoint Profile Import does not detect change in Manager property due to some weired reasons.

If you can not install service Pack 1 then you can fix it by implementing a workaround as follows:

  1. Open SharePoint Central Administration
  2. Navigate to your SharedService Provider e.g. SharedServices1
  3. Under User Profiles and MySites click User Profiles and Properties
  4. Under User Profile Properties , click View profile properties
  5. Click New Property
  6. Add ModifyTimeStamp property and map it to ModifyTimeStamp property of Active Directory.
  7. Click OK
  8. Perform Full Import of user profile
  9. Perform Full Crawl and you are done!
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One Response to “User Profile Import is not updating changes in Manager property of Active Directory”

  1. PANoone said

    We’re having a similar issue with other fields such as Title not updating. We are patched up to SP2 so I can’t understand it. Your idea of mapping the ModifiedTimeStamp to the profile properties sounds like a gem.

    Can I ask what type of field you specified when adding the property? Did you leave the default of ‘string’ or did you specify ‘date time’?

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